We accepted BTC, BCH, LTC, Dogecoin and USD of TT/Wire directly to our USD account, PayPal and Credit Card no longer accepted.
Once an order is placed and a payment method is selected, the user will receive an invoice with instructions on how to complete their payment or forcryptocurrencies payments an onsite payment QR code will be generated.
The Order paid by cryptocurrencies payments must done within Four (4) Hours, it’s will be automatically cancelled if payment is not received on time.
The Order for wire payments, payment must be received within seventy-two (72) Hours after the receipt of the invoice.
For BTC, BCH, LTC, Dogecoin cryptocurrencies transfers, payment must be received and at least one confirmation within 60 minutes after the invoice is generated or the order will cancel. cryptocurrencies invoices will expire after this time frame due to the fluctuations in the exchange rates.
Once payment is received through TT/Wire or VIA BTC, BCH, LTC, Dogecoin transfer, the Order will be confirmed and Buyers will receive a confirmation email record of that transaction.
All goods shipping from Shenzhen, China directly and We have very good connections with many manufacturers since We are China based company, Please be feel free to contact us if you have interest to distribute miners in your local and welcome to mass order.
For "ship now" orders and we always have brand new stock, We ship them within 24 hours once order paid, Usually takes 3-5 working days to your country VIA the fastest DHL.
For "pre-orders", We will ship them within 24 hours once the factory handle ordered product to Us, same will takes 3-5 working days to your country VIA the fastest DHL too.
We have long time cooperated forwarder Who is very experienced in shipping/logistic arrangement and always know how decrease value to avoid high custom duties, it always has low custom or even no custom duties in generally.
Usually most countries operation are ok, but all depends policies in your local custom and please inform Us in advance if there is special custom clearance policies in your area, We will assistance you processing custom clearance by low value declared customized invoices.
For mass orders, We will split them into several batches with the same way to avoid high custom duties.
Considering most supplier could not support ship to Middle East and Southeast Asia countries ( mining hardware is very sensitive in mentioned area custom) but We have received a lot of enquiries from these countries, So We have cooperated with some powerful shippers/forwarders who are experienced in shipping to these countries by opened special green shipping ways ( with no custom issues and low custom duties, even including custom clearance )
Countries including Iran, Turkey, Dubai, Indonesia, Malaysia, India, Pakistan, Thailand and such restrict foreign currency policies countries/area.
All products from MinerBrother are brand new condition with origin manufacturers’ warranty.
MinerBrother do not offer any warranty on a used product. The only warranty available on any items sold at MinerBrother will be through the manufacturer of the hardware. Please review carefully for the warranty policies per manufacturer and product.
Refunds are available only if a Dealer fails to ship a product according.
MinerBrother will not issue a refund on a product that is received in sub-satisfactory or faulty condition, or for any failures by the Dealer to deliver on time.
Please review the individual dealer’s refund policy or warranty, as that may be your only potential method of financial, legal or property recovery in the event you are not completely satisfied with your order except as otherwise listed in these Terms. If a refund must be made it will be in $USD for the original dollar amount of the product at the time of sold.